Support

Have a question, found a bug, or want to suggest a feature? We read every email and we'd love to hear from you.

Common Questions

Is GroundKit Premium a subscription?

No. GroundKit Premium is a one-time purchase of $4.99. You pay once and keep everything — including future updates — forever. There's no subscription to cancel and nothing auto-renews.

How do I restore a previous purchase on a new device?

Open GroundKit, tap More → Upgrade to Premium to bring up the paywall, then tap Restore Purchases at the bottom. As long as you're signed into the same Apple ID, your purchase will reactivate.

How do I get a refund?

Refunds are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the GroundKit purchase, and select "Request a Refund."

How do I clear my data?

Your data is stored only on your device — we never see it. To wipe it, open GroundKit and go to More → Clear All Saved Data, or simply uninstall the app.

My soil test scanner isn't reading my numbers correctly. What can I do?

Try a brighter, more straight-on photo. The scanner uses Apple Vision text recognition; angled or shadowed reports can confuse it. You can always edit any value by hand after scanning.

Is GroundKit accurate enough for commercial agriculture?

No. GroundKit is built for home gardeners, hobby farmers, and regenerative-ag enthusiasts. For commercial agriculture, get advice from a certified agronomist or your local cooperative extension office.

Privacy & Terms

See our Privacy Policy and Terms of Service for full details on how the app handles data and what you agree to by using it.